What is will call?

"Will call" is a term often used in the context of ticketing and event management, referring to a method by which customers can pick up their pre-purchased tickets at the venue on the day of the event. Here are some key points about will call:

  1. Definition: Will call is essentially a service that allows ticket buyers to collect their tickets at the venue, typically available at a designated booth or counter. This service is often used as an alternative to mailing tickets or using electronic tickets.

  2. Usage: Customers choose will call for various reasons, including concerns about mailed tickets being lost or delayed, last-minute purchases, or the convenience of not needing to print e-tickets at home.

  3. Identification: To pick up tickets from will call, the purchaser usually needs to present a valid photo ID and the credit card used for the purchase. Some venues might also require a confirmation email or receipt.

  4. Advantages:

    • Offers a secure and reliable way to obtain tickets if mailing is not an option or if tickets are purchased close to the event date.
    • Reduces the risk of losing tickets before the event as they are held safely at the venue.
    • Convenient for travelers who may not be able to receive mail at their location before the event.
  5. Considerations:

    • Arriving early is advisable as will call lines can be lengthy, especially for popular events.
    • Verification and identity checks might slow down the pickup process, so adequate time should be allowed.
    • Policies may vary by venue, so it is beneficial to confirm specific will call details in advance, such as the location of the pickup area and hours of operation.
  6. Common Venues: Will call services are common at theaters, concert halls, sports arenas, and other large event venues. They ensure that attendees have a reliable way to receive their tickets.

Understanding these aspects of will call can help event attendees make informed decisions and have a smooth experience when acquiring their event tickets.